Incident Response

When it happens, minutes matter. Have the playbook ready.

NIST 800-61CISA PlaybooksNIST CSF RS/RC

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Field notes

The worst time to design your incident response is during one. We build your plan on NIST 800-61 and CISA's Incident and Vulnerability Response Playbooks, write scenario-specific runbooks for the incidents SMBs actually face (ransomware, business email compromise, insider misuse) and rehearse them in tabletop exercises before reality tests them. When response is live, EDR telemetry gives us the full attack chain for containment and forensics, down to database-level investigation when the question is "what data did they touch?"

What we do

  • Custom playbooks

    Step-by-step response instructions for ransomware, BEC, data breach, and insider scenarios.

  • Tabletop exercises

    Your team rehearses the breach before it happens: gaps surface in the exercise, not the incident.

  • Forensic investigation

    What happened, how far it spread, and what it touched, documented to compliance standards.

  • Compliance documentation

    Breach-notification obligations mapped and met, with evidence auditors and insurers accept.

CompTIA CySA+ ce certified

Delivered by CompTIA-certified practitioners: CompTIA CySA+ ce.

Engagement walkthrough

How an engagement runs

  1. 01
    Preparation

    Response team, communication tree, and scenario runbooks, including the decisions (pay/don't pay, notify/don't notify) made calmly in advance.

  2. 02
    Detection & analysis

    Triage against EDR and SIEM telemetry: scope, entry point, and blast radius established fast.

  3. 03
    Containment & eradication

    Isolate affected endpoints, kill persistence, close the entry point, without destroying forensic evidence.

  4. 04
    Recovery

    Clean restores from verified backups, staged reconnection, heightened monitoring.

  5. 05
    Lessons learned

    Post-incident report with the concrete gap fixes, so the same door is never open twice.

Related capabilities

SVC-14

Managed SIEM & 24/7 SOC

SIEM deployment on open-source and enterprise platforms, MITRE-mapped detection rules, and 24/7 SOC monitoring, sized and priced for SMBs.

SVC-15

Threat Intelligence

CISA advisories, dark-web monitoring, and MITRE-mapped intelligence, filtered to your industry and stack, translated into actions.

Get a free 15-minute cyber risk review

Straightforward. No fluff. Tell us what you run, and we'll tell you where the doors are unlocked.

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