Custom playbooks
Step-by-step response instructions for ransomware, BEC, data breach, and insider scenarios.
Response readiness
Incident Response
When it happens, minutes matter. Have the playbook ready.
NIST 800-61CISA PlaybooksNIST CSF RS/RC
Prepare my response planFit check
This is a fit if
- 01You need a tested response plan before a real incident forces the decisions.
- 02Suspicious activity or a confirmed breach needs disciplined containment.
- 03Leadership needs clear technical, legal, and communication handoffs.
The work, made tangible
What you receive
The worst time to design your incident response is during one. We build your plan on NIST 800-61 and CISA's Incident and Vulnerability Response Playbooks, write scenario-specific runbooks for the incidents SMBs actually face (ransomware, business email compromise, insider misuse) and rehearse them in tabletop exercises before reality tests them. When response is live, EDR telemetry gives us the full attack chain for containment and forensics, down to database-level investigation when the question is "what data did they touch?"
Tabletop exercises
Your team rehearses the breach before it happens: gaps surface in the exercise, not the incident.
Forensic investigation
What happened, how far it spread, and what it touched, documented to compliance standards.
Compliance documentation
Breach-notification obligations mapped and met, with evidence auditors and insurers accept.
Delivered by CompTIA-certified practitioners: CompTIA CySA+ ce.
Engagement walkthrough
How the work moves
- 01Preparation
Response team, communication tree, and scenario runbooks, including the decisions (pay/don't pay, notify/don't notify) made calmly in advance.
- 02Detection & analysis
Triage against EDR and SIEM telemetry: scope, entry point, and blast radius established fast.
- 03Containment & eradication
Isolate affected endpoints, kill persistence, close the entry point, without destroying forensic evidence.
- 04Recovery
Clean restores from verified backups, staged reconnection, heightened monitoring.
- 05Lessons learned
Post-incident report with the concrete gap fixes, so the same door is never open twice.
Before we start
Common questions
Where does Incident Response start?
With a short scoping call. We identify the business question, the systems involved, and the evidence already available before recommending work.
What will we receive?
A clear walkthrough of the work completed, the evidence found, and the next actions. The scope includes custom playbooks, tabletop exercises, forensic investigation.
Can this be sized for a small business?
Yes. Scope follows your environment, risk, and deadline. The first conversation is designed to find the smallest useful starting point.