Terms of Service

Cyber Falcon Cybersecurity

Last updated: July 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website located at cyberfalcon.us (the "Site") and, except where superseded by a signed agreement as described in Section 3, your purchase and receipt of services from Cyber Falcon Cybersecurity ("Cyber Falcon," "we," "us," or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or engage our services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2. Nature of Site Content

Content published on the Site — including service descriptions, blog articles, and other materials — is provided for general informational purposes only. It does not constitute professional security, legal, or compliance advice for any specific situation, and neither reading it nor contacting us creates a client relationship or any duty of care. You should not act or refrain from acting on the basis of Site content without obtaining advice specific to your circumstances.

3. Service Engagements

3.1 Governing documents

All professional services — including but not limited to penetration testing, security risk assessments, managed detection and response, managed SIEM/SOC services, incident response, security consulting, and related offerings (collectively, "Services") — are provided solely under a mutually executed master services agreement, statement of work, service order, or equivalent written agreement (each, a "Services Agreement"). In the event of any conflict between these Terms and a Services Agreement, the Services Agreement controls with respect to the Services it covers.

3.2 Authorization for security testing

Security testing is performed only pursuant to written authorization signed by a person with authority over the systems in scope. We will not commence testing without a fully executed authorization defining scope, timing, permitted techniques, and points of contact. You represent and warrant that you own, or have obtained all necessary rights and consents to authorize testing of, every system, network, and asset you place in scope. You agree to indemnify and hold Cyber Falcon harmless from claims arising from your placement in scope of systems you were not authorized to include.

Nothing on this Site invites, solicits, or authorizes security testing of our systems or the systems of any third party.

3.3 Managed and monitoring services

Where we provide ongoing managed security services, the applicable Services Agreement defines the scope of monitoring, response responsibilities, service levels, escalation procedures, and each party's obligations. Managed services depend on your timely cooperation, including maintaining agreed configurations, providing required access, and acting on notifications we deliver. We are not responsible for consequences arising from your failure to implement remediation guidance or from changes made to in-scope environments without notice to us.

3.4 Client responsibilities

You are responsible for: (a) the accuracy and completeness of information you provide regarding your environment; (b) maintaining lawful rights to all data and systems you make available to us; (c) your own backup and business-continuity arrangements except where a Services Agreement expressly provides otherwise; and (d) decisions you make based on our findings, reports, and recommendations.

3.5 No guarantee of security outcomes

Cybersecurity services reduce risk; they cannot eliminate it. No assessment, monitoring service, or security control — ours or anyone's — can guarantee that a security incident, breach, or compromise will never occur, or that all vulnerabilities will be identified. Any specific commitments regarding Services are set forth exclusively in the applicable Services Agreement.

4. Resold Software Subscriptions

Where we resell third-party software subscriptions (including security tooling, backup, and productivity software), the following applies unless the applicable Services Agreement provides otherwise:

Vendor terms. Subscriptions are governed by the applicable vendor's license terms and acceptable-use policies in addition to these Terms. Your use of the subscription constitutes acceptance of those vendor terms.
Fees and billing. Subscription fees are billed as set forth in the applicable ordering document (monthly or annual) and are due as invoiced.
Cancellation. Subscriptions may be cancelled effective at the end of the then-current billing term upon written notice. Vendor minimum-commitment terms pass through where they exist.
Refunds. Fees paid for delivered subscription periods are non-refundable, except where the vendor's own refund policy provides otherwise, in which case that policy is passed through.
Delivery. Subscriptions are provisioned electronically. No physical goods are shipped.

5. Acceptable Use of the Site

You agree not to: (a) attempt to gain unauthorized access to the Site or related systems; (b) probe, scan, or test the vulnerability of the Site or circumvent any security or authentication measures; (c) interfere with or disrupt the availability of the Site; (d) scrape, harvest, or collect data from the Site by automated means at abusive rates or in violation of these Terms; or (e) use the Site for any unlawful purpose. We reserve the right to restrict or terminate access for violations and to pursue any available legal remedy.

6. Intellectual Property

The Site and its content, branding, design, and underlying materials are the property of Cyber Falcon and are protected by copyright, trademark, and other intellectual-property laws. All rights are reserved. No license is granted to you except the limited right to view the Site for its intended purpose.

Third-party names and marks referenced on the Site (including NIST, MITRE, OWASP, CompTIA, Oracle, SentinelOne, Acronis, Microsoft, Zoho, and others) are the property of their respective owners and are used for identification purposes only. No affiliation or endorsement is implied.

Ownership and license terms for deliverables produced under a Services Agreement (reports, findings, documentation) are set forth in that agreement.

7. Confidentiality

Confidentiality obligations applicable to Services — including protection of findings, vulnerability information, and client data — are set forth in the applicable Services Agreement or a separately executed non-disclosure agreement. Information submitted through the Site is handled as described in our Privacy Policy.

8. Disclaimers

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WARRANTIES APPLICABLE TO SERVICES, IF ANY, ARE STATED EXCLUSIVELY IN THE APPLICABLE SERVICES AGREEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CYBER FALCON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

LIABILITY ARISING FROM OR RELATING TO SERVICES IS GOVERNED EXCLUSIVELY BY THE LIMITATIONS SET FORTH IN THE APPLICABLE SERVICES AGREEMENT.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cyber Falcon and its officers, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your breach of the representations in Section 3.2.

11. Third-Party Links

The Site contains links to third-party websites and portals (including client billing and support portals and vendor pages). These are provided for convenience only. We do not control third-party sites and are not responsible for their content, availability, or privacy practices.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Ohio, and each party consents to the personal jurisdiction of those courts.

13. Changes to These Terms

We may revise these Terms from time to time. The "Last updated" date above reflects the current version. Material changes will be reflected on this page. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

14. Severability; Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cyber Falcon regarding use of the Site. They do not supersede any Services Agreement.

15. Contact

Questions about these Terms may be directed to: